What the Canadian Financial Capability Survey tells us:
In 2024, 46% of survey respondents reported having been a victim of investment fraud, unauthorized card use, and/or phishing, compared to 22% in 2019.1
Fraud is on the rise in Canada. More and more people are being targeted and losing money. Yet, most incidents (90–95%) go unreported to the Canadian Anti-Fraud Centre (CAFC).2 In 2024, the CAFC received 108,878 reports of fraud involving over $645 million in losses3—an increase from $165 million in losses in 2020.4 More advanced methods used by fraudsters, rapid changes in technology, and the growing use of artificial intelligence (AI) may all be contributing to the increase in fraud. For instance, fraudsters can use AI to generate audio, video, or images that look or sound like real people. Fraudsters engage in various forms of criminal activity, including fake calls, identity theft, romance scams, extortion, phishing, investment fraud, and payment fraud.
Anyone can be a victim of fraud, but some groups5 experience specific types of fraud more than others do. For example, the Canadian Financial Capability Survey (CFCS) 2024 showed that men were more likely than women to say that they were victims of investment fraud. In contrast, more women experienced phishing and unauthorized use of their bank or credit cards. Likewise, those aged 55 years and older were more likely than those who were younger to say that they were victims of phishing and unauthorized use of their bank or credit cards.
Talking openly about fraud helps everyone stay safer. When we share our experiences, we help others recognize the signs of fraud before it happens, so they can take action.
said in 2024 that they had been victims of investment fraud, up from 3% in 2019.
36%
said in 2024 that they had been victims of unauthorized use of bank or credit card numbers, up from 18% in 2019.
13%
said in 2024 that they had been victims of phishing, up from 4% in 2019.
Taking action against fraud
Here’s how you can protect yourself and others by using and sharing these trusted, unbiased Government of Canada resources in your work, and with your community and networks.
Learn about different types of fraud, how to avoid becoming a victim of fraud and what to do if it happens to you
Protection from frauds and scams offers practical guidance on recognizing, preventing, and reporting various types of fraud and scams
cover topics like budgeting, saving, debt, and long-term planning
are used to understand how people manage money and where support is needed
Explore the data
These numbers highlight some of the financial challenges Canadians face today. Explore insights and what the data mean for programs, policies, and people.
Statistical testing confirmed that the difference between the 2024 data and the 2019 data was significant, with a p value below 0.05 (that is, the difference in percentages is unlikely to be due to chance or random factors).
Statistical testing confirmed that the difference for these groups was significant, with a p value below 0.05 (that is, the difference in percentages is unlikely to be due to chance or random factors).
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