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National Financial Literacy StrategyAdopter details
All adopters
Financial Consumer Agency of Canada (FCAC)
Financial Consumer Agency of Canada (FCAC) is an independent federal government agency responsible for protecting the rights and interests of consumers of financial products and services. It supervises federally regulated financial entities, such as banks, and strengthens the financial literacy of Canadians.
Organization type
- Government - Provincial/Territorial
Country
- Canada
Related priorities
This adopter has contributed to the following priorities and target outcomes of the National Financial Literacy Strategy:
Among Canadians who have debt, 30% of them sought advice from financial professionals to help them manage debt.
Initiative: COVID-19 Financial Well-Being Survey
Adopter: Financial Consumer Agency of Canada (FCAC)
FCAC recommended measures
These measures were created to support the goal of Strategy-Alignment.
Pilot Study: Buy Now, Pay Later Services in Canada
The Pilot Study: Buy Now, Pay Later Services in Canada is a survey from the Financial Consumer Agency of Canada. It aimed to broaden the Agency's understanding of the buy now, pay later market in Canada, from the perspective of Canadian consumers.
Survey of Consumers' Awareness of their Financial Rights and Responsibilities
The Survey of Consumers' Awareness of their Financial Rights and Responsibilities gathers evidence of certain financial rights and responsibilities, highlights potential gaps in consumers’ awareness of certain financial risks identified in the Financial Consumer Agency of Canada's industry review of bank sales practices, and assesses results against the baseline established in 2019.
Canadian Financial Capability Survey
The 2019 Canadian Financial Capability Survey is designed to shed light on Canadians’ knowledge, abilities and behaviours as they relate to making financial decisions. A key objective is to assess how Canadians are doing on indicators of financial well-being and inform ongoing efforts aimed at strengthening their financial literacy.
Mystery Shopping at Domestic Retail Banks
The goal of the mystery shopping project is to better understand how frontline bank employees sell financial products and services and how consumers experience the sales process.
Survey of Canadians' Use of Banking Products and Services
The Survey of Canadians’ Use of Banking Products and Services is designed to collect information during the pandemic about how Canadians are consuming financial products during the pandemic and to what extent they are accessing COVID-19-related financial assistance offered by the banks.
COVID-19 Financial Well-Being Survey
The COVID-19 Financial Well-Being Survey is a monthly survey designed to collect information during the pandemic about Canadians' day-to-day financial management and financial well-being.
Survey on Banking of Canadians
The Survey on Banking of Canadians assesses the banking experiences of older Canadians as well as to identify challenges and potential solutions.
Disclaimer
Disclaimer: The Financial Consumer Agency of Canada does not endorse, directly or indirectly, any adopters of the Measurement Plan, nor does it make any representations or warranties, express or implied, concerning the adopters' products or services or their fitness for a particular purpose.
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