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The Survey of Canadians’ Use of Banking Products and Services is designed to collect information during the pandemic about how Canadians are consuming financial products during the pandemic and to what extent they are accessing COVID-19-related financial assistance offered by the banks.

Adopter: Financial Consumer Agency of Canada (FCAC)

The Survey of Consumers' Awareness of their Financial Rights and Responsibilities gathers evidence of certain financial rights and responsibilities, highlights potential gaps in consumers’ awareness of certain financial risks identified in the Financial Consumer Agency of Canada's industry review of bank sales practices, and assesses results against the baseline established in 2019.

Adopter: Financial Consumer Agency of Canada (FCAC)

The 2019 Canadian Financial Capability Survey is designed to shed light on Canadians’ knowledge, abilities and behaviours as they relate to making financial decisions. A key objective is to assess how Canadians are doing on indicators of financial well-being and inform ongoing efforts aimed at strengthening their financial literacy.

Adopter: Financial Consumer Agency of Canada (FCAC)

The COVID-19 Financial Well-Being Survey is a monthly survey designed to collect information during the pandemic about Canadians' day-to-day financial management and financial well-being.

Adopter: Financial Consumer Agency of Canada (FCAC)

The Pilot Study: Buy Now, Pay Later Services in Canada is a survey from the Financial Consumer Agency of Canada. It aimed to broaden the Agency's understanding of the buy now, pay later market in Canada, from the perspective of Canadian consumers.

Adopter: Financial Consumer Agency of Canada (FCAC)

Initiative: Mortgage Consumer Survey

Adopter: Canada Mortgage and Housing Corporation

The goal of the mystery shopping project is to better understand how frontline bank employees sell financial products and services and how consumers experience the sales process.

Adopter: Financial Consumer Agency of Canada (FCAC)

Initiative: COVID-19 Financial Well-Being Survey

Adopter: Financial Consumer Agency of Canada (FCAC)

Surveying over 4,000 Canadians, this tool has helped understand consumers’ thoughts, attitudes and behaviours regarding homeownership and the process of obtaining a mortgage.

Adopter: Canada Mortgage and Housing Corporation

Homebuying is often seen as a significant milestone, a dream come true for many. However, the journey to owning a home is fraught with challenges that can make the process daunting and stressful. One of the primary hurdles is finding the right property. With countless options available, each with its own set of pros and cons, prospective buyers must navigate a sea of choices to find a home that fits their needs, preferences, and budget.

Financial considerations add another layer of complexity. Securing a mortgage is not always straightforward, as it involves thorough scrutiny of one's financial health, credit score, and income stability. The process can be time-consuming and stressful, especially for first-time buyers who may not be familiar with the intricacies of mortgage applications and approvals.

The real estate market itself can be unpredictable. In a seller's market, competition among buyers can be fierce, leading to bidding wars that drive up prices. This can be particularly disheartening for buyers with limited budgets, as they may find themselves outbid on multiple properties. Additionally, market fluctuations can affect property values, making it difficult to determine the best time to buy.

Legal and administrative hurdles also pose significant challenges. The homebuying process involves a myriad of paperwork, including contracts, disclosures, and inspections. Each document requires careful review and understanding to avoid potential pitfalls. Missteps in this area can lead to costly mistakes or even legal disputes.

Unexpected costs are another common issue. Beyond the purchase price, buyers must consider expenses such as closing costs, property taxes, insurance, and potential repairs or renovations. These additional costs can strain a buyer's budget and add to the overall stress of the process.

Emotionally, homebuying can be taxing. The investment of time, money, and energy, coupled with the uncertainty and potential setbacks, can lead to anxiety and frustration. The emotional rollercoaster of finding a dream home, only to lose it to another buyer, can be particularly challenging.

Despite these obstacles, the reward of owning a home often outweighs the difficulties. The sense of stability, the freedom to personalize one's living space, and the potential for long-term financial benefits make the effort worthwhile. With careful planning, patience, and the right support, the dream of homeownership can become

Source: Mortgage Consumer Survey

The Survey on Banking of Canadians assesses the banking experiences of older Canadians as well as to identify challenges and potential solutions.

Adopter: Financial Consumer Agency of Canada (FCAC)

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Adopter: ABC Life Literacy Canada

These measures were created to support the goal of Strategy-Alignment.

Adopter: Financial Consumer Agency of Canada (FCAC)

Initiative: Mortgage Consumer Survey

Adopter: Canada Mortgage and Housing Corporation

Shashank Initiative _English is created for testing purpose

Adopter: Shashank Organization_English

Innovation, Science and Economic Development Canada (ISED) works with Canadians in all areas of the economy and in all parts of the country to improve conditions for investment, enhance Canada's innovation performance, increase Canada's share of global trade and build a fair, efficient and competitive marketplace.

Canadian Center for Women’s Empowerment (CCFWE) is an Ottawa-based non-profit dedicated to addressing Economic Abuse, and Economic Injustice through system change, financial empowerment, and research.

Ombudsman for Banking Services and Investments (OBSI) resolves disputes between participating banking services and investment firms and their customers if they can't solve them on their own.

West Neighbourhood House (West NH), formerly St. Christopher House, has been a multi-service neighbourhood centre serving all age groups in downtown west Toronto since 1912. The mission of West NH is to enable less advantaged individuals, families and groups in the community to gain greater control over their lives and within their community.

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Behavioural Economics in Action at Rotman (BEAR) is an academic centre at the University of Toronto that conducts leading edge academic research in the field of behavioural economics to help organizations better understand how real people act and in turn, design better products, services, and programs for them.

Canadian Bankers Association (CBA) is the voice of more than 60 domestic and foreign banks that help drive Canada's economic growth and prosperity. The CBA advocates for public policies that contribute to a sound, thriving banking system to ensure Canadians can succeed in their financial goals.

Black Moms Connection is a global online village and leading national non-profit providing financial support grants and culturally relevant resources to empower and educate the Black woman.

Canada Mortgage and Housing Corporation (CMHC) plays an important part of Canada's housing finance system. CMHC’s research, thought leadership, and commercial operations make CMHC a vital contributor to housing system sustainability and stability. CMHC is driven by one goal: ensuring everyone living in Canada has a place to call home.

Chartered Professional Accountants Canada (CPA Canada) is one of the largest national accounting organizations in the world, representing the Canadian accounting profession at the national and international levels. With over 220,000 members, CPA Canada supports the profession and acts in the public interest by promoting transparency in financial markets, preparing members for a rapidly evolving business environment and contributing to standard setting and public policy. Globally, it works together with international bodies to build a stronger accounting profession worldwide.

Initiative: Alex Test Initiative

ABC Life Literacy Canada is a national charitable organization that champions literacy by empowering adult learners, raising awareness, and supporting the adult learning sector.

Common Good Plan is a retirement savings plan for Canada's not-for-profit sector, designed to make retirement easier and more affordable.

Initiative: Alex Test Initiative

FP Canada is a national not for profit education, certification and professional oversight organization working in the public interest. FP Canada is dedicated to championing better financial wellness for all Canadians by leading the advancement of professional financial planning in Canada.

Statistics Canada is the national statistical office. The agency ensures Canadians have the key information on Canada's economy, society and environment that they require to function effectively as citizens and decision makers.

Bank of Canada is the nation's central bank whose main role is “to promote the economic and financial welfare of Canada,” as defined in the Bank of Canada Act.

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Adopter: Organization 1

Prosper Canada is a national charity dedicated to expanding economic opportunity for Canadians living in poverty through program and policy innovation.

Families Canada is the national association of family support centres. Its members are community-level organizations who provide hubs of free services, programs, and resources to primarily low-income and disadvantaged families in communities across Canada.

Initiative: Initiative 1

Adopter: ABC Life Literacy Canada

Seedwell is a Toronto-based fintech firm with a mission to improve the financial wellbeing of Canadians. Seedwell is a full spectrum solution for employee personal finance and financial literacy.

PennyDrops is a student-run non-profit organisation that champions financial literacy among Canadian youth.

Equifax is a global data, analytics, and technology company that believes knowledge drives progress.